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Free worldwide express shipping over $125

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BARELOU displays and collects payments in USD currency.

Make a payment without a PayPal account

1. Click on “Proceed to PayPal” button on checkout page.

2. Once you get redirected to PayPal, click on “Pay with a credit or debit card”.

3. Enter your credit card information.

Online Stockists

You can currently purchase our products at the following online stores:


A pre-order allows you to reserve and secure an item before it becomes officially available for sale. When an item is available for pre-order, it means that it is not currently in stock or readily available for immediate purchase.

Please note that when you place a pre-order, the payment is typically processed upfront to secure your reservation. The expected availability date for the pre-ordered item will be clearly stated on the product page.

If you have any questions or need further assistance regarding pre-orders, please don’t hesitate to contact our customer service team.

Confirming your order

Once your order has been placed you will receive a confirmation email containing an order number and a summary of your purchased items. If you did not receive a confirmation email within 1 working day, please check your spam inbox. Once the order has been shipped, you will receive a tracking number.

Changing your order

If you require any changes to your order including incorrect address details or item sizing, please contact us at [email protected] immediately. If your order has already been processed, it is no longer possible to change it.

Sales, promotions and final sale

All sales of sale items and panties are final and cannot be returned.

Customer Support

If you need help or assistance regarding our products, sizes, or your orders, please leave us a message or email us directly at [email protected]. We’re here to help!